An American author, lawyer, mediator and negotiation trainer and consultant based in Los Angeles

The Grownups’ ABC’s of Conflict Resolution is a primer on the way in which disputes develop and can be resolved without fear and upset. Within its pages, you'll learn how to deepen and maintain your friendships when conflict threatens to disrupt them; how to deal with bullies; how disputes arise; how to make peace across religious, national, racial and political divides; and, why we and our fellows are sometimes kind and cooperative and at others malicious and combative. 

My second book, Success as a Mediator For Dummies contains all the information anyone needs to become one the best mediators practicing the profession today, as well as the tools necessary to start a thriving mediation practice. I give "best practices" mediation tips on Twitter @mediatesuccess and on the book's Facebook page.

 

Along with my partner Lisa Gates, I launched the Forbes She Negotiates Blog in December of 2010. Our mission there is the same as our mission at She Negotiates Consulting and Training - to close the leadership and wage gap one woman at a time.

I blog on legal topics at Forbes.com.

I have been blogging at the Negotiation Law Blog about the mediation and arbitration of the same type of commercial disputes I litigated and tried during a twenty-five year legal career. Much of the material included there comes from my work as a mediator at ADR Services, Inc. and as an commercial arbitrator for the American Arbitration Association.

I am the "Dear Abby" of women negotiating at the Daily Muse, where I take reader questions and provide detailed, step-by-step answers to solving them.